Our commitment doesn’t end after every sale, it’s just the beginning.

Emerson knows that selling you equipment and solutions is just half of the protection equation, and as the expert in enabling Business-Critical Continuity™ we make certain that your network infrastructure will not go down and disrupt your business.

Emerson Network Power Global Services has the ability to service your equipment, wherever and whenever it’s needed. We maintain the ‘health’ of your data center as well as optimize your existing network infrastructure by helping you implement best practices that can cut down its energy consumption.

Our Strengths

Global Services offers new and enhanced support capabilities on top of the standard basic support offerings. Our services are built around 4 value propositions:

Extensive Service Coverage in Asia Pacific
Extensive Service Coverage in Asia Pacific Our service offices are located in 12 countries with more than 350 customer engineers. Moreso, we’re equipped with a strong technical support network and multi-tiered parts availability.


Profound Talent & Knowledge Pool
We are backed by the industry’s most experienced service associates and factory-trained engineers that can provide high level on-site technical support.


Total Service Solution across Mission-Critical Infrastructure
Our service helps minimize potential downtime in your mission-critical facility. It can also increase performance & overall system reliability, extend the useful life of your equipment, and ensure system optimization. This service includes availability assessments, maintenance agreements, professional management, and performance monitoring and full service range covering all product lines.


Customer Focus
Our service programs are tailored to ensure that our customers’ requirements are met. Our customer-centric programs include customer relationship management, satisfaction surveys, customized solutions from small to large-size businesses and even customer advocacy on energy optimization efforts.